Need Help?
If you have any questions or need help with your account, please contact us to assist you.

 

Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-800-935-1340

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (EST)

 

Saturday to Sunday
9:00AM to 6:00PM Eastern Time (EST)

 

Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-800-935-1340

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (EST)

 

Saturday to Sunday
Closed

Lift Gate Service

For freight deliveries, you have the option of adding a lift gate to your delivery. A lift gate is the device that lowers a product from the truck to ground level.

CPO Dremel recommends adding lift gate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or fork lift at the delivery address. Additional charges may apply. Lift gate option will be presented during the checkout process.

Please note that lift gate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location because drivers are not required to assist.

Requesting lift gate service after ordering may result in additional charges and delays.

If you need additional assistance deciding, please give our helpful sales representatives a call at 1-800-935-1340.